Frequently Asked Questions
FAQ
Platinum Bags
I have seen a bag I like but I can’t see it on your website.
We can make almost any type of bag in any size, shape, style and colour you require! Just send us the details or a photo of what you are after and we will do our best to make it.
Pricing
As all of our bags are custom made, we don’t list pricing on our website. The cost of a bag depends on:
- size and style
- number of colours and sides printed
- quantity ordered
Pricing includes the initial sample and set up and one delivery to the Perth metro area. Please contact us and we can send through a quote or price lists of our most popular bags as a starting point.
Minimum Orders
A minimum order of 1000 pieces is generally required however smaller orders can be arranged. Larger orders result in significant price reductions.
Artwork
Our pricing includes basic artwork layout including logo placement etc.
For more detailed design work, we can provide a quote for our in-house design experts. We can assist with logos, layouts, recreate your logo if it isn’t in the required format, create an illustration and any other design work you may require. We can also provide blank templates if you wish to produce your own artwork design.
Artwork should be submitted true-to-size in pdf, ai or eps format. All text to be converted to outlines. Our in-house experts can assist you with these guidelines and offer advice regarding presentation if required. There are 30+ colours in our fabric range and we can match your specific PMS colours.
Freight Policy
Platinum Bags uses several carriers and can offer competitive quotes to regional or interstate areas if required. Air freight can be arranged for urgent orders.
Sea freight transit times are estimate and may be affected by port congestion, weather conditions, customs delays or other unforeseen circumstances beyond our control. We appreciate your understanding and will always keep our customers well informed.
Payment Policy
We require a 50% deposit upon confirmation of order, with the balance to be paid on delivery.
Lead in Times
Sample: approximately two weeks from receipt of approved artwork.
Production and Delivery: approximately 8-12 weeks from receipt of purchase order.
Please contact us to find out more about these products.